Privacy Policy

1. Who We Are

Joybest Trade Limited ("Joybest," "we," "us," or "our") operates this website and our wholesale business from 22910 Colombard Ln, Unit 3, Diamond Bar, CA 91765, USA. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

• Information you provide: When you contact us, request a quote, or apply for a job, you may provide your name, company, email address, phone number, product or SKU details, and message content.
• Technical information: Our website hosting service may collect standard web analytics such as IP address, browser type, pages visited, and referring site to keep the site secure and improve performance.
• Employment information: If you apply for a position, we collect the information you submit with your application, subject to applicable law.

3. How We Use Information

• To respond to inquiries, prepare quotes, and provide customer service.
• To process and fulfill orders, including customs and shipping documentation.
• To evaluate employment applications and comply with legal obligations.
• To maintain the security and functionality of this website.

4. Sharing Of Information

We do not sell personal information. We share information only as needed to operate our business: with shipping and logistics providers to deliver orders, with professional service providers (such as payment processing or web hosting) acting on our behalf, or when required by law, regulation, or legal process. We do not share information with third parties for their own marketing purposes.

5. Data Retention & Security

We keep personal information only as long as needed for the purposes described in this policy or as required by law. We use reasonable administrative, technical and physical safeguards to protect the information we hold.

6. Your Rights

Depending on your state of residence (including California under the California Consumer Privacy Act, as amended), you may have rights to access, correct, delete, or opt out of certain processing of your personal information. To exercise any of these rights, contact us at joybesttradelimited@outlook.com and we will respond as required by law.

7. Cookies

This website does not use advertising or tracking cookies. Your web browser or our hosting provider may use basic, functional technologies to keep the site working securely. You can control cookies through your browser settings.

8. Children's Privacy

This website is intended for business users and is not directed to children under 16. We do not knowingly collect information from children.

9. Changes To This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version. Material changes will be posted on this page.

10. Contact

Questions about this policy? Contact Joybest Trade Limited at joybesttradelimited@outlook.com, by phone at (215) 645-4684, or by mail at 22910 Colombard Ln, Unit 3, Diamond Bar, CA 91765, USA.